Company Overview



A recent customer satisfaction survey gave a 100% score for:

 

 



- Reliability



- Response times



- Resolution of query

- Courtesy

 

 

Redkite Systems is the trading name for Performance Monitoring Systems Ltd (PMS Ltd) a private limited company registered in England in 1989 (No.245115) and David Arber a sole trader and owner of PMS Ltd. David Arber has been designing, developing and supplying computer solutions since 1981 and now provides consultancy services supporting Redkite Systems products.



Redkite Systems provide an integrated suite of software designed to help businesses maximise business potential through effective staff training, asset management and quality assurance processes amongst many other things.

We are market leaders in the Airport Rescue and Fire Fighting sector with all major commercial airports in the United Kingdom, including the Channel Islands using our systems.

 



We are also the preferred supplier to the civil fire authorities in England and Wales with 35% of county fire and rescue services using Redkite Systems all day, every day to record training, competence and equipment safety and maintenance checks.

We also supply a number airport rescue and fire services outside of the UK. These include: Gibraltar, St Helena, Bahrain and Hamas International Airport.

We also supply a growing number of other airport departments to help with compliance for EASA.

All our customers have benefitted from greater efficiency, improved safety, reduced costs and greater accountability in overseeing Health and Safety and other regulatory requirements.

We believe our success is due to the fact we listen to what our clients want, respond promptly and courteously to any queries and resolve any issues quickly. This is reflected in customer satisfaction surveys carried out over numerous years.

But don’t take our word for it – here is a comment from one of our many satisfied customers.

 

 


 


“Glasgow Prestwick Airport have used Redkite Tracker for many years now to record, analyse and monitor training for all internal and external employees. The service we receive from Redkite Systems is first class. We normally receive a comprehensive reply to any queries within the hour, alongside regular hints and tips on how to get the most out of the system and save time. The system is updated and improved regularly because Redkite Systems listen to user feedback and requests for additional functionality. For example, the new Dashboard save a lot of time, providing a quick overview of the status of all training, eliminating the need to run separate reports.”

 



Moira Kelly, Employee Development and Engagement Manager, Prestwick Airport Ltd.